Having A Reliable E-store

monitor uptime

Nowadays, we find everyone online. Be it a customer or a business owner they might have different reasons but we will find all of them online. The most common reason if asked will be convenience. So it is best for a business owner to make sure his e-store has limited downtime.

Website monitoring refers to having tested and monitoring the performance of the website in different parts of the world at different times, to ensure it is always up and available. So it is essential to monitor uptime which measures the site's reliability and stability.

The metrics used for uptime monitoring include availability, website response time and reliability. This testing is done under different environments and this process is known as load testing.

A simple metric is used for uptime monitoring. The method is 9Ns which means measuring the number of times the tested website is available at any given time. It also includes nine 5s which means that the website is expected to be available 99.999% of the year. It means that the downtime expected should be only between 5-6 minutes in a year.

So as a business owner it is important to have your site monitored but it is essential to know before you select a website monitoring company.

  • It is important to have a web host with not less than nine 5s which means as mentioned earlier only a maximum of 6 minutes of downtime in a year. This should be the least acceptable number unless you are ready to risk losing your business to your competitors by selecting an incompetent host.
  • Some hosts even agree to pay you if you face more than agreed downtime. You need to make sure it is mentioned in the contract if they make such an offer.
  • It is important to have both external and internal monitoring and see how your website behaves outside and within your firm's firewall.
  • Also before you select a company do check on its performance reviews and not select one which promises to make the cheapest offer.
  • The service provider should have good customer service so that they provide you regular updates in the form of reports for you to track your website's performance.